The debate will address both the drivers and inhibitors of the Consumer Finance market. We will talk about effective business models that bring success to the Consumer Finance market, and analyse the differences between a BNPL customer and a traditional Consumer Finance customer, including their profile, needs and risks. The discussion will also consider the role of regulation – what benefits and challenges it brings to both customers and financial entities, and how to effectively differentiate yourself in a regulated market.

Topics/themes:

1. What drives and what inhibits the Consumer Finance market?
2. Successful business models in the Consumer Finance market.
3. The BNPL vs Consumer Finance customer – profile, needs, risks.
4. The role of regulation – for the customer and the players, what have we learnt?
5. What can you do to differentiate yourself in a regulated Consumer Finance market?